Browse our most frequently asked questions list below to learn everything you need to know!
You can book by calling us, visiting our website, or stopping by our location. We recommend booking in advance, especially for weekends and holidays.
Our standard rental period is typically 4 to 8 hours, but we offer extended rental options if needed.
Yes! Our team will deliver, set up, and take down the moon bounce or other rentals to ensure a hassle-free experience.
For safety reasons, we do not set up in heavy rain or strong winds. If inclement weather is expected, we offer rescheduling or full refunds for cancellations due to weather.
Prices vary based on the size, type, and rental duration. Contact us for a customized quote.
Yes, a small deposit is required to secure your booking. The remaining balance is due upon delivery.
We accept cash, credit/debit cards, Zelle and online payments.
Each inflatable has different space requirements, but we recommend at least 15×15 feet of clear, flat space with overhead clearance.
We can set up on grass, pavement, or indoors, but grass is preferred for safety. We provide sandbags or stakes for secure anchoring.
Our rentals are self-monitored, but we can provide an attendant for an additional fee if needed.
Yes, we thoroughly clean and sanitize each unit before and after every rental.
Normal wear and tear are expected, but renters are responsible for any excessive damage or misuse.
Cancellations must be made at least 48 hours in advance for a full refund, except in cases of bad weather.
Yes! We offer free rescheduling based on availability.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.